I was disappointed the first time I tried this location two years ago but recently gave them another try because they are conveniently located for me. I lucked out and happened to get a lady named Amy. Shes fast, speaks very good English, and I'm always pleased with her work. I get plain french gels but recently had a special occasion that called for colour instead - i showed her a photo of my husband's tie and she chose a shellac and did some nail art to match. She really went above and beyond.