I used to order my flowers from here regularly and had been happy until I ordered a large arrangement for my Mum for Mother's Day. We paid $155 before taxes and delivery. When I saw then I was floored. In no way did it resemble the picture online. It was soooo tiny - so tiny I figured it must be a mistake. There were a dozen roses, carnations, and bunch of green filler. I called to confirm - I was met with a rude response and they told me tough luck. I could have bought the same arrangement from Safeway for $25. I will NEVER buy from here again, and I encourage you to do the same.