Very disappointed with Arpi's. Complete lack of customer service & unreturned calls. Have a 3 y/o A/C unit that doesn't work & hasn't properly since day 1. Service mgr did call at 6:20AM....what was he thinking? I hadn't even called him. The GM said he would call me, but never did. Saying you have good service is easy, backing it up is obviously a much different story.
We have been using Arpis for over five years. When i call for service the woman booking our appointments always leaves me in a positive frame of mind. She seems to know all the ins and outs of the business. The technicians are prompt, thoughtful, knowledgeable, and clean up after themselves. My husband is so happy we put in the Air conditioner - its easy to run. Now its just waiting for the sun to come out...
**Very impressed with Arpi's service and product.** The technicians were friendly and arrived precisely on time. Since they needed access to our furnace room, they immediately laid down protective coverings on our hardwood floor and carpeted basement stairs. The work was finished in the amount of time suggested. I was asked to complete a checklist before the technicians left, which made sure I had all the necessary information about our A/C product and installation. Thank you Arpi's for a hassle-free process at a great price!
My furnace was on the fritz, called Arpis they came and left and no more issues!
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