I had my truck into the Dent Squad for scratch repair. The Dent Squad did a good job on the repair of the scratches but that’s where the good news ends.... My truck that i am very particular about came out with a dent....THAT WAS NOT THERE BEFORE...All they had to say is it happened in the parking lot, which they are not responsible for. Of course that’s what there going to say. Easy way out...Pretty hard to argue something that know ones going to admit too. I also cleaned my truck before it went in so they could get right to work on repairing the scratches. It came out MUCH dirtier than it went it....even the inside! Have they not heard of seat covers of cleaning there hands and wiping off there feet before they get into a CUSTOMERS vehicle.... Over all experience Quality of work-Good Staff- Friendly Knowledge-Good Professionalism-Poor Cleanliness-Extremely Poor My opinion go someone else. Somewhere that doesn't share a parking lot with 4 other businesses. (makes it to easy to pawn off damage that occurs during the visit) Somewhere that takes a little more pride it the customer property.
Business Owner ? Response
January 7, 2013
I found this review, and Dent Squad is very concerned that any of our clients feel our quality of workmanship or cleanlines was less than expectation. We stand firmly behind our lifetime warrantee on all work performed. Please allow us an opportunity to make this right with you, by dropping by our new bigger and better facility, located conveniently close to Chinook C-train station (where we have ample parking and a fenced compound). The DentSquad Team 254 62 Ave SE
Wow, often are given mediocre results when it comes to service, but not with these guys! The Dent Squad were amazing. They gave us a fast precise quote and got us in promptly. But the quality of work is what really impressed us. They delivered on time and exceeded our wildest expectations on a bumper dent on an Acura TL which has a hard to match pearly white paint job. Two thumbs up and highly recommend using them!
My vehicle was caught in the hail storm of July 2010, like many others and I went to my insurance company to get it fixed. They suggested a few companies and Dent squad was one of them. I looked into some of the other companies that they had suggested and I couldn't get my car fixed until May 2011!!!! But Dent Squad was able to get me in within a couple weeks!!! As well they were the only one with a transferable warrenty! I was so impressed by the job they did that I would suggest anyone who wants to get there hail damage fixed quickly and properly to go to Dent Squad!
My car was damaged in a hail storm and needed work done on it. My friends recommended me to these guys and after seeing how quickly, and what a great job they did on my vehicle, I just had to get online and let every one else know about what a great service these guys provide. The staff were all extremly plesant and helpful and provided me with the best service. I highly recommend Dent Squad.
Last month i came outside on my way to work and noticed someone was so kind to back up into my car, leaving a dint in my front. I thought for a while about what to do and then took to the yellowpages. This is where i found these guys, they gave me a fair quote and had my car back to me by the end of the day. Now my car looks like new! Thanks again!