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We found everyone we dealt with at Dynamic Vacuums very pleasant and easy to deal with. Moe explained all the options for our new central vacuum system. He patiently answered all our questions enabling us to make the best overall technical and financial decision. Their installer is also very experienced and courteous. He had our new vacuum running within 15 minutes of arrival. My wife and I highly recommend this company for your next vacuum. You won't be disappointed.
OUTSTANDING in every important way! ATTITUDE OF STAFF-Family business-staff incredibly polite, proactive, genuinely friendly & caring. I arrived 10 minutes before closing. Moe was serving a 40 something couple. Their needs plus mine were met despite requiring “overtime”. Staff were not “clock watching”. The couple heard me verbally express my reaction to the great service I received. They happily told me that they have patronized Dynamic Vacuums for 20 years! That is a HUGE testament by itself!
We were replacing an older central vacuume system. Found Moe very helpful and polite, offered suggestions without pressure to buy. The store is bright and conveniently located, with lots of parking. Once chosen the system was installed in just a couple of days. The installer was Polite, respectful and efficient. He explained and asked if I had any questions several times. Superb service. I would highly recommend Moe and his staff.
Very nice folks to deal with. Brian was excellent - he talked us through exactly what needed to be repaired, the costs of each thing, and the time it would take. He came across as knowledgable and trustworthy, and we were happy with the work done.
We brought out vacuum in and they were fast to produce a rejuvenated machine, they were professional & know the Dynamic vaccum products inside and out!! Definitely will return as needed! We love our quieter machine!! Thank you, Mary
Great selection, great price and the staff was very willing to educate me on the different brands and options. In the end i got the right vacuum at the RIGHT PRICE!!! Highly recommend Dynamic Vacuum.
Business Reply March 17, 2014
Thank you for the nice referral and we are very glad you are happy.
Went to this store for a warranty repair with vacuum in tow. The only person there (I think his name is Brian), was taking care of other customers, but made sure to acknowledge me and that he will be with me shortly. Informed him of my issue (Iow suction with my Miele vacuum- that was still under warranty). He said he'll look at it right then and there to troubleshoot as I may not need to leave it. He was able to fix it for me right there. Which was great because I really wanted to vacuum this weekend:). The courtesy and professionalism provided was impressive and appreciated. I observed that he was the same with me and the other customers that he encountered. Great service. Will definitely be back.
I wasn't sure which brand to go with when it came to purchasing a central vac system but Moe helped take out all the confusion and made the process simple and enjoyable. He and his staff were always professional, courteous and very knowledgeable about their products and the industry overall. I would definitely recommend Dynamic Vac if you are needing anything to do with vacuums. Bob Condon, Calgary
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