World's worst service
Last year I was trying to find a specific type of tobacco and sent the following email "I have heard a rumour that Dunhill pipe tobacco, especially Royal Yacht Mixture is to become available again in Canada. Do you know anything about this?" I got this reply "I know about it. Can I sell you something? This isn't a chat room." This is the kind of response one gets from a person who has learnt a lot about a little. He gets a false sense of superiority being a tobacco expert and feels he can be rude to customers. Unfortunately for him, nowadays people don't have to put up with that sort of arrogance, they can use the internet to shop elsewhere. Unless you enjoy being insulted, gine this place a miss.