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1 rating & 1 review
December 6, 2012
Worst customer service
I brought in a phone for repair under warranty. The clerk was very unprofessional and condescending. It took over a month before the repair was complete and when it finally arrived he tried to give it back to me without a battery or back plate. My contract showed that he received the accessories along with the phone, but he still refused to give me a back plate saying "these things happen". An email was supposed to be sent to request a new back be sent, I have not received any confirmation of that after another week. The repair shop is an unorganized unprofessional mess. A very negative and disappointing experience.
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