Neighbours recommended this company to service our lawnmower. Terrible, customer service. Phone calls are not returned. And when I finally did get a hold of someone, 4 weeks later, the part was still not in. I understand this, however, we would appreciate a phone call saying that the mower would be at the shop longer. I could have still been using it until the part arrived. No one will return calls. We dropped it off in working condition, it only needed the self propelling part replaced. It's reaching TWO MONTHS later!! Very frustrating, as this is summer and we need to cut the grass. We dropped it off May 4, 2013, and no body will return my phone calls. It is now June 26th. When I finally called again to say I will just come in and get the mower, they said the office is closed. Yet, there is someone answering phones. We have had to buy another lawn mower. I would NOT recommend this company because of their lack of care for customers. I now have an added expense of buying another mower, AND a bill over $200.00 for a mower I can't even pick up.