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By Cindy T
September 4, 2016
When I made the initial appointment for a recall . I wasn't told that my gas tank should be not full .. The young women that checked me in was awesome. My only issue was when they did the recall they moved my muffler and unfortunately my edge sounded like a German tank . Estimate to get fix 2000.00 . Had to get that fix cost me additional 517.00 on my day off . I thought it was in unfair that I had to pay for it .. Ford should have done it or paid half cause they moved it and it broke off
Did a great job especially since my Escape has a Pearl finish. When they handed over the keys, my car was cleaned also. I would recommend Marlborough Ford to all. I have always had good service from them. I have purchased other vehicles from them in the past and I would go back again. Good work Marlborough Ford Team. Keep it up. Blessings to all whose hands worked on any aspect of this service.
While purchasing a new vehicle i always rely on the expertise of the dealership to inform me on what vehicle will fit my budget and my needs. While attending this dealership i had a great sales person by the name of Sean, he was very helpful and very informative when it came to the cars that they had to offer. He was able to provide us with a detailed description of the vehicles and what would work for us and our business. For my next vehicle i am looking forward to visiting this dealership again!