Business Owner ? Response
Mila Professional Nails & Spaopen234-66 Sandarac Dr NW, Calgary, AB T3K 4L2
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My family has been going to this establishment for over 5 years now are they are incredible! We are a family of 4 girls and they always seem to manage to make time for us in their busy schedule. We go for our pedicures in the summer in which they are fantastic at making you feel relaxed and enjoy yourself. Every time I get a design on my big toe and every where i go i get completments on my feet! Thats how a pedicure should be! They always do a great job on waxing eye brows and so affordable too! only ten bucks! I love going there and i love the staff. I try to go there at least once a month. In doing nail they are so gentle and very focused. I have never had a bad experience there and would recommend it to all of my friends.
Unfortunately, the experiences I have had at Mila Nails have been less than satisfactory. Both times that I have gone the lady does a terrible job. She puts the nails on crooked and doesn't seem to know what the proper size of nails to put on is. I mentioned it to her about how the nails were put on a slant, and she assured me that I was wrong. I made her re-do it which took an added 20 minutes. Not only that, but they also shape the nails incorrectly and the lengths were not the same. I asked for a reasonable length and one nail was extremely short so I ended up getting them shortened to a very small length. Some nails are more rounded or squared or longer than the other and when she compared them to make sure, she didn’t seem to notice. I had to watch carefully and mention something every time they did something wrong; which once again took an added 20 minutes or so. After having them put on, they were lifting the next day and the tips of the nails were separating and cracking. I didn’t even bother to go back to them since they’d most likely cause them to lift and crack again. The price is fairly reasonable but it's not worth it. I have never had my nails lift and crack that easily and after JUST being put on. The staff is friendly, but they do not know what they are doing. The quality factor and convenience of having a neighborhood nail salon is not worth your time or money. I will not be going back there!