Business Owner ? Response
I dont know why i keep taking this cab. They are always late!!!! Even when i call ahead of time. The dispatch people are always so rude and dont care. The drivers are even worse! Because none of them speak english! Be warned dont use co op taxi for your transportation service.
called at 615 didn't come till 7 and was late for work don't know how they stay in business glad there's other cab companies out there
I caled at 8 and was answered right away. Was told my can would be right away to 20 min. Ok, sounds fair. But 40 minutes later when I called back, after being on hold for 15 minutes, all I got was 'we were down' as if that is supposed to make me feel better. She was angry and mad at ME instead of being sorry and apologetic that I am suffering as a result of their service failing. I don't care what happened but basic customer service is more important!
After being on hold for 5 mInutes I called another company, and left with them before these guys answered the phone. Id have not given any stars but one is the minimum. For a company supposedly oriented on customer service, I received none, not evn bad service, just none.
Nothin but the best to say