If I could give this a negative star review.I was quoted 4 hrs, over 8 hrs am I still waiting only 20 more mins she says, an hour later I am still waiting. I asked to speak to a manager and I explained my situation she promptly cut me off and threaten to cancel the call if I didn't stop speaking. I began the call very calm but am not IRATE.Never use this company. So sorries just attitude and terrible service. I understand weather is bad but that is NO excuse for treating people with no respect
This is the worst towing business I have ever dealt with! I was quoted 'no longer than an hour.' After 80 mins I called asking where the tow truck was only then I was asked about what car I have, then they told me it'll be another 20-30 mins.
I recommend than potential customers choose ANY other towing service.
These people don't seem to understand the concept if customer service...
My car did not start so I have to get it towed to dealership. The towing truck arrived on time. The driver managed to start my car somehow. As a result, I din't need the towing. The driver did not complain. The whole experience is quite positive. So I am writing as an appreciation to the work done by the company. June 16, 2014