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The worst costumer service

I started purchasing games from this location more often when a young woman by the name of Brina started working there. She was polite and extremely knowledgeable, always helpful. She greeted you with a smile. My husband and i recently visited to get some information on some titles that our son was interested in, only to find out she no longer worked at this location. We inquired if she was working at another location, and a male by the name of Damien was completely rude about her employment. My husband and I refuse to even walk through the door of the place. This young man is the same young man who was rude to us almost a year ago. I don't understand why the good customer service reps quit. i say good one for her. This location is rude, and undesirable. i will never go back, nor will anyone i know.