Located in Edmonton, Ellerslie Pet Hospital Ltd. provides compassionate pet care for all your furry friends. We offer wellness and vaccination programs, surgical and dental services, microchip pet identification, diagnosis assessment including radiography and laboratory work and other treatments. Contact us to book an appointment to have your new pet vaccinated. We're open Sundays for your convenience.more...
Products and Services
Wellness And Vaccination Programs,
Anesthesia And Patient Monitoring,
Surgical And Dental Services,
Diagnosis Assessment (Radiographic And Laboratory),
There’s more than one way to treat a cat and run a vet clinic. In 2009, the husband and wife team of Doug Krahn and Dr. Kate Kewish teamed up to open Ellerslie Pet Hospital. While Kate has the medical credentials, Doug brought a strong business background to the table. “I think Doug’s strength was he never worked in a vet practice,” says Kate. “In vet practices, things are done in a certain way because that’s how they’ve always been done. Doug came in with a fresh approach.”
Doug says that he and Kate work so well together because she handles the medicine and he handles the business. “Most people don’t understand how important good management is," he adds. "You have to be diligent daily, hourly, with how you run things.”
Worst experience I've ever had with a pet clinic, worst experience with ANY customer service, especially the practice manger Doug. Very unprofessional. Never going back again ! My dog was playing at the park and tripped on something, her ankle was swollen to the size of a baseball. We took her to Ellerslie Pet Hospital right away, the Vet Andrew looked at it and said it was a sprain, did not say an X-Ray was mandatory, also that it was less than a 10% chance that it was broken that he claimed to have big breeds himself and that it would go away in a couple weeks. Well 3 weeks went by and nothing changed, it was still extremely swollen. We took her to General Pet Hospital, and at first feel they could tell it was broken. After X-Rays, it was confirmed. My poor girl has been walking on a broken leg for the past month, us thinking it was only a sprain because that's what we were told by the Vet. We are extremely unhappy with the service we received from Ellerslie Pet Hospital. Very negligent to over look something so severe.. We called just to make them aware of the situation, and we received a phone call from the practice manager, Doug, being very rude and disrespectful, telling us that we are liars, and the Vet, Andrew, was a competent Vet, and that we are never welcome back again. Would never suggest or recommend using this practice ! Very very disappointing, will be taking this to higher rank for sure.
Ellerslie Pet Hospital cares for your pets and for the community. The full-service facility is equipped with environmentally-friendly digital radiographic technology, which requires no chemicals for x-rays. The four doctors on staff here specialize in diagnostic medicine, which is so important when the patients can’t say where it hurts. The hospital has even established a trust fund that financially helps pet owners who can’t afford treatment.
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