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By Trish T
September 24, 2015
Do not book them!...
Do not book them!!! Buyer beware!! WORST EXPERIENCE EVER.
I booked 3 guys and a 26 foot truck and they showed up with 2 guys and the truck already had someone else's stuff in it. The guys they sent could barely lift any furniture so it took ages and my husband had to help with anything heavy. They didn't wrap anything and took no care loading so all my furniture was scuffed. They took massive gouges out of my wall and complained "you guys have too much stuff" even though they didn't need to mattresses, box springs or chairs, just a living room set and boxes.
They charged me extra time, and we ended up just unloading everything in front of the house and I had to call friends to help bring everything in. I was afraid my items would be held hostage if I didn't give them more money.
They took numerous breaks, were rude and unprofessional and tracked mud into my brand new house.
I'll be filing a complaint with the Better Business Bureau as well.