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I went there to sell my wedding rings & the lady was very rude. She low balled me (as expected) but the part that really insulted me was that she kept accusing me of my rings being stolen. She brought it up more than once that she "was scared to get in trouble because they might be stolen" and she made me write a letter and sign it that they were mine. I understand that there are these issues in the world but to blatantly accuse somebody of selling stolen jewelry for no reason is just rude.
My husband to be and myself have bought many items here. They have always done thier best to help us in every way.
I love this place! The owner is so sweet and friendly, and is the best at mind-reading the jewelery you have in mind. I'm from Edmonton but I always make my way out to this place whenever I need something new or fixed.