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I had a great experience at Doug Marshall I had a problem with my truck service was great to me . Also the sale departments was great and I bought a new truck while there and I Love My Silverado!!!
They are in the habit of swapping parts till something works if it works. I had changed a part a week prior they changed the same part and acted like it was faulty so I took it home my truck died on me as I pulled up to the driveway. I called them they wouldn't reimburse me for the part only the labor and only if that wasn't the problem. He said that I'd have to pay for another part and labor till it was solved. I thought forget it I'll go somewhere else part swappers. So BEWARE of them
They have a great service department which is hard to find in Grande Prairie.
Very happy with the help I received on a Saturday from the service department I was in town for a swim meet and had to drive 4 hours to get home they got me in fixed right away saves my weekend thanks a lot