Worst Service Ever!!!
I have never written a review of any kind before. I am so frustrated with the service that my family and I received from this establishment that I felt that I needed to write one. They do not have a website to send specific comments to and did not answer the phone on a Monday afternoon today at 3pm. If I am contacted by management or an owner then I will gladly send the info that I have. We got to the lounge last Saturday at 5pm and it took 45 minutes to get a drink each and finally order our food!!! We were then warned that the pizza that was ordered may take as long as 30 mins... it was 1 hour and 15 minutes before we got our food!!! There was no apology for the slow service, just an explanation that they were busy even though it was only half full. We received one drink per hour and there was no deduction from the bill or tip from me, that's for sure! The food is great there but I lived in Olds for a while and I never received service this poor from this restaurant. I'm not impressed and I am not even a person that does this sort of thing, Wow.