Valley Veterinary Services
3.8/5
Location
Information
Reviews
Details

Products and Services

  • Veterinarians,
  • Pets & Horses,
  • General & Orthopedic Surgery,
  • Hospital & Farm Calls,

Languages Spoken

  • English,
Location
2-45735 Thomas Rd, Chilliwack, BC V2R 3N3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Ratings & Reviews - Valley Veterinary Services

How would you rate this business?
3.8/5
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7
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3
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    epfo2436
    By

    Dr. Steinbach, his associates, and staff have provided wonderful care to my cats. They always do their best to provide me with as many options as possible, in order to keep my kitties healthy and comfortable. The veterinary assistants and technicians are extremely knowledgeable and helpful. I would easily recommend Valley Veterinary services to anyone who cares about their animals!

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    anam5659
    By

    Bad experience Been taking one of the dogs with them. At beginning everything was ok. I understand circumstances and that are busy but it got worse and worse. My last time I had to wait for a week for a 5 second injection that was given in front of the clinic on the sidewalk. I found it soo disrespectful. That pooch is my baby and I don’t think anyone would be ok with this kind of unprofessional manners. I understand is COVID time but injections on the sidewalk? Disappointing

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    alex5446
    By

    Terrible !! Had an awful experience they bullied me into almost putting my cat down if I couldnt come up with $3000 immediately. They gave us no options and truly showed they didnt care. Awful awful awful !

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    Jackaroo
    By

    Long wait

    Long wait

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    Business Reply June 11, 2014

    We certainly want to apologize for any undue waiting. We certainly try to do everything within our power to stay on time and recognize that the time of our clients is in fact valuable. There are occasions within a busy veterinary practice/hospital where this is simply not possible (ie. emergencies, trauma, complex care or unforeseen complications with hospitalized patients, end of life issues, etc). Again we try our utmost to avoid these circumstances and covet our clients understanding when they occur and affect them. And of course we always apologize and hope the apologies are received in the spirit intended.

    AnitaTee
    By

    Caring

    I've been bringing my animals to Dr. Steinebach for a long time now and I've always been very pleased with him as a vet. If we ever have an emergency I know they'll get us in ASAP.

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    Business Reply January 14, 2013

    We really do try hard to treat our client's pets as if they are our own so I am so pleased to hear that we have been able to provide this kind of care for your pets all these years Anita. Thank you.

    CareyPrat
    By

    Just Wonderful People!

    The people here are so kind, they really know how to take care of my pets and I appreciate it. They get me in at times that work for me and keep my dogs healthy!

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    Business Reply January 14, 2013

    Carey, thank you for your review and your kind words. They mean so much to us and we will continue to work to exceed your expectations of us.

    RaynaPaul
    By

    Trustworthy

    Dr. Steinebach has been taking care of all of my animals from horses to cats. He's professional and very compassionate.

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    Business Reply December 5, 2012

    We appreciate the trust that you have placed in us and will endeavour to always exceed your expectations. Thank you so much.

    catherinelewis
    By

    Committment

    Dr. Steinbach is so committed to the health of my dogs. The staff as a whole is great and really comforts me when my pets need a procedure done.

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    Business Reply December 5, 2012

    Thank you so much for your kind words and for your trust.

    sarahjefferson
    By

    Reassuring

    Being able to talk to the doctor that was going to be performing the surgery on my dog was very reassuring. They are very focused and I knew he was in good hands.

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    Business Reply December 5, 2012

    We will always endeavour to treat your pets as if they were our own. Thank you for trusting us with this.

    nRollsxs
    By

    High level of Trust

    I know I can trust Dr. Steinebach with my dogs because of the high level of concern he has for their well-being. He genuinely cares about how they're doing and how he can help them. He's done surgeries on my dogs in the past, and they've all come out with drastic improvements. He takes his work personally, so it's rare to see him not working at 100%

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    Business Reply December 5, 2012

    We are certainly humbled by your kind words. Thank you for the trust you have placed in us.

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