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Poor Customer Service!! Ordered part for a chainsaw, got the wrong part. Then after explaining that they order the wrong part, one of the guys at the till was snappy and rude. After when I had come home I tried to put the part together but after going to another repair shop they had told me that I was given a part for a trimmer, not a chainsaw. I phoned Pilon's I talked to a lady and told her the situation, she was quickly snappy and sarcastic. As a business owner, I'm never dealing with them.