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A Positive Experience

We are very surprised at this comment "Worst Experience". We have no family Dr. + in the 4 yrs we have lived in Kamloops KUCC has been a very important part of our lives. I have had serious health issues + have received immediate attention + care from the whole staff at KUCC. My 1st contact with the clinic is generally with Ashley and Sara, they have carried out their duties professionally and provide excellent care and service passing on all requistions and test results to specialists.

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Worst experience ...

Worst experience in a medical clinic. I just wanted to have my referral to be faxed to the specialist that was still not done after 6 weeks by the receptionist. I asked them twice and despite they were telling me they sent it, the specialist never got it. When my husband and I went to the clinic to talk to the doctor personally to how can I achieve to have my referral to be sent. Because we wanted to go together we were verbally attacked by 2 shouting assistants, namely by Ashley and Sarah.

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