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As a regular client at TD Turner Road, my experience has consistently been both professional and positive. The staff there are great and know be my name. The ladies give me personalized service that is unmatched by any financial institution I have done business with through the years. In the few times I have had an issue, I have escalated problem and it was solved on-the-spot. I came away surprised and pleased by the level of service and commitment to my business needs.
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I have done business with TD CANADA trust for over 40 years and as such I do not find it business like, nor do I appreciate being called by my first name by tellers. This is a business and customers and clients paying for services should be respected.
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Solution based approach and I just find with TD in general seems to be a consistency and genuine compassion in hardship and working towards solutions and non judgemental. I have more confidence in mending my situation and feeling like I don't need to ' avoid ' my finances. Professional with a human side unparalleled by any other bank or business I've done business with. Only wish I started banking here years ago . Keep trusting in your customers and being kind to all . Thanks from the deep.
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Chevron-6631 North Island Hwy, Nanaimo, BC V9T 4T7
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1-5777 Turner Rd, Nanaimo, BC V9T 6L8
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1-1150 North Terminal Ave, Nanaimo, BC V9S 5L6
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Chevron-112 Island Highway W, Parksville, BC V9P 2G9
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Chevron-4781 Johnston Rd, Port Alberni, BC V9Y 5M4
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