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  • Food: 1/5
  • Service: 2/5
  • Atmosphere: 2/5
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Restaurantica12
By

Good food, lacking in service

Went here for dinner on a Wednesday evening before my ferry back to the mainland. The restaurant was about a third full at the time, and I ordered a Tuscan Chicken Penne, and it came out quite quickly, in less than 15 minutes. It was rich, and delicious. Unfortunately, the service after the food was served was less than adequate. When serving my main dish, the server asked if I would like a refill of coke, to which I replied yes. I never heard back from her. It wasn't until I had to stop eating for need of a drink, much later on, that our original server came back and asked for refills. The refills were slightly slow, but this was expected, as the restaurant had filled up more since then. Finally, when finishing up our meal, we waited for our server to come ask us for the bill, as we weren't in a great hurry. However, after a lengthy conversation, and both of us taking separate turns going to the rest room, we decided to flag the waiter down. Overall, it was a great meal, hampered by lack of service.

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vicki115
By

Nanaimo White Spot

We stopped in for a causual lunch this past week. Very disappointed when our order finally arrived. Food barely warm, coffee not fresh or hot and exceptionally greasy zucinni sticks. Used to be my favorite place to eat when in Nanaimo but not so in recent months. Absolutely our last visit to Nanaimo White Spot!

Atmosphere: 2/5
Food: 1/5
Service: 2/5
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