Terrible Customer Service
Don't get alterations done on your dress here, take your purchase elsewhere to have alterations done. We paid to have my daughter's grad dress shortened with her 4 3/4 inch heels on & when the dress was ready for pick up, the dress was cut too short, now she has to wear flats, not the look she was going for, seeing she is petite. They would not reimburse us for the cost of the alterations & they even tried to say it was my daughters fault. They would not take ownership of their error.