DeRosa Automotive is first and foremost a family oriented business. Established in 1978 our owner John and son in-law Ryan are key players in the day to day operation and at least one is always available for face to face contact with our clients. We distinguish ourselves from the dealerships and all other shops by treating our customers as friends and family. We are a BCAA and Government Inspection approved facility. We are also members of the BBB (Better Business Bureau), the North Vancouver Chamber of Commerce and the Automotive Retailers Association. Our six bay facility can tackle almost any job on any car. We truly are "Big Enough to Know. Small Enough to Care!"more...
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The following reviews may be bilingual
February 14, 2011
Really saved me!
I'm an out of towner, Towed in by BCAA and I expected to be taken... What I found was a friendly garage that go my radiator replaced and me back on the road the same day. My boyfriend told me later that it was a fair price and that being from the island most places would have overcharged knowing I'm not going to be a regular customer. Very happy to know a garage that can be trusted! I will be sending my local friends there for sure. Thanks to Ian at DeRosa Auto.
I wanted to write a review saying that the staff at Derosa goes above and beyond all expections of customer service and workmanship. I am so impressed with the service, that I had to write a review. It is rare you get people who are willing to go the extra mile, send you a newsletter updating you on information some of us would not know otherwise. The owners pick their mechanics well and all of them are amazing, so if you want great service, go here!