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    kwulkan
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    Bought a Kodiak 1700 insert for my elderly Dad's fireplace so he could heat his small house. Purchased in 2010 a problem was found in with the firebox cracking a few weeks ago with one year left on the warranty. He has very limited resources so he contacted the dealer who sent the info to Sherwood and the claim was denied. I finally got in contact them and the claim was flatly denied by Jory. I asked to speak to his manager and he said there was no one else to speak to, Treated very badly!

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    Linda H
    By

    I bought an Envir...

    I bought an Enviro e31 gas insert from your dealer Cal spas in Albuquerque nm on 8/28/15 and it was installed on 10/26/15. As of todays date it has not operated for more than 3 weeks without a service call.The dealer keeps saying that they do not have parts in stock. I am very unhappy with this unit and intend to spread the word.

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