• Yellowpages.ca Canadian Business Directory - Meet the New Neighbourhood
  • Yellowpages.ca Canadian Business Directory - Meet the New Neighbourhood

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If you arent focu...

If you arent focussed much on customer service and the quality of your wedding card then this is the place for you. If your not worried about if your cards writing seems crooked or in the wrong colour then this is the place for you. If you have a complaint and want to be completely ignored and be told its your fault that your card turned out the way it is then this is the place for you. For all couples who are organizing a wedding we know how stressful it can be. There are many meetings and contracts with vendors that need to happen in a particular time before your big day. Usually i don;t write reviews about any company but this was the exception because they completely butchered my wedding cards and then in the end made us feel like it was our fault to begin with. Firstly, most of my cards (more than 80%) writing was crooked. When i pointed this out to the gentleman he claimed most magazines and printing materials had crooked writing!! The only reason i didnt walk out on them was because my wifes cards were also being printed. Not to mention, that we ordered the gold flakes on some of the lettering, but most of the cards had lettering that was missing the gold on half of it. He then claimed that this is normal because gold flakes off or only some cards have that defect and i need to be reasonable. So, then we were dealing with his wife who is a nightmare in case you have an issue. She becomes very defensive and confortational if you have a problem. She kept screwing up our digital edits on the computer even to the extent that she sent us the wrong card at one point. This introduced further delays in the process. When we complained that it was taking too long she said that we took too long in the digital editting process!! In the end, my wife got the card late and in the wrong colour, even when they wrote down what we wanted. For such an important event in your life, please AVOID AVOID AVOID this place.

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great quality

I recently ordered wedding invitations, and they came out great! They had the greatest selection of cards compared to other printers. My experience with active printers was nothing but positive.

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Great Service and Selection

I just had my wedding cards printed and they turned out great!!! I was so happy with the cards and received so many compliments as well, the matching gift bags were definitely noticed! I went to a few places before AP but found them overpriced and lacked a good selection ! Thank You to Active Printers, I got exactly what I wanted :)

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Very Unprofessional !!

I do NOT recommend this business at all I got my wedding cards printed from Active Printers and am so disappointed. This guy only prints in BURGUNDY writing and if you want any other color, he charges extra for him to clean the machine and put in a different color. AND, he doesn't have the main colors, I wanted pink writing and he told me it would cost me extra to put in pink but he didn't have the color pink so he said that he would have to mix 2 colors to get to the color pink and that would be an additional charge on top of the extra charges. THEN, he told me that my cards would be ready and when I went to go pick them up, I found out that his printer or computer had broken and he was unable to print them. He said that he wouldn't know when the cards would be ready because he didn't know what was wrong with the computer/printer. When I requested that he give me back my cards because he didn't even know when his machines would be fixed, he said he would charge me $30 for him to return my cards to me. The $30 would be his charges on his template which would mean that he erased someone else's info and put in our info. This guy is unprofessional and I would NEVER recommend him or his business to anyone else!! As a business, he offers printing services, if his printers/computers break, why should I, as a customer have to pay for his machines not working?? His machines broke down, which was NOT MY FAULT, why should I have to pay him for the inconvenience he caused me?? And anyone else who gives him an excellent rating is either related to him or him rating himself. My advice to anyone : he is cheap but you go through so much hassle that it's better to pay someone who really is a PROFESSIONAL, someone who does NOT run his business outta his house.

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