Fountana Hotel Ltd
2.5/5
Open 24 hours
, See all hours
Add a photo
Add a photo
Location
Information
Reviews
Details
Escape to a tropical oasis and full-service hotel situated near the Canada - United States Border in sunny White Rock, British Columbia. The Pacific Inn Vancouver Resort Hotel in White Rock offers 150 comfortable guest rooms and suites with all the amenities you would expect to find in a fine hotel. Relax and rejuvenate in the tropical swimming pool, whirlpool spa and sauna and stay fit with a workout in the exclusive Coccoloba Health and Fitness Club - equipped with the latest in full-range exercise equipment. more... See more text

Type of hotel

  • resort,
  • hotel,

Products and Services

  • Pacific Inn Resort & Conference Centre,

Languages Spoken

  • English,
Location
1160 King George Blvd, Surrey, BC V4A 4Z2
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Methods of Payment:

Ratings & Reviews - Fountana Hotel Ltd

Write a review
How would you rate this business?
2.5/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
0
1
0
0
1
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
TrishF190
By

Truely Tropical!

We stayed in this hotel last year and thoroughly enjoyed it. We have booked another week this year as well. It is a little tired but beautiful . A real tropical feeling in the atrium rooms that overlook the pool. Restaurant food was just ok and very over priced. Snack machines were great for off hours. Pool deck could have been monitored for cleanliness nightly, and with just a quick pick up of wet towels, and garbage as well as a quick mop would have made it so much more inviting. when the Security and desk clerk are sitting with nothing to do. But overall we loved it and would recommend it for sure.

Atmosphere: 4/5
Food: 1/5
Service: 3/5
Are you the owner? Reply or Contact YP

Business Reply March 12, 2014

Firstly, thank you for leaving a review for us here at the Pacific Inn Resort. We really appreciate hearing from our guests and how we can improve. I am so happy to hear you enjoyed our tropical atmosphere and loved your stay in your atrium room. I will mention to the Aquatics Manager regarding the cleanliness in the pool area, I will also speak with our Food & Beverage Manager regarding your concerns. Thank you again for the constructive feedback and we look forward to having you stay with us again soon. Cheers.

Ravirai
By

Horrible!!!

The housekeeping staff, in particular, the housekeeping manager, is rude, condescending and extremely unprofessional. Be aware to expect horrendous service if you visit this hotel.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP

Business Reply March 12, 2014

Sorry to hear about your unfavorable experience while staying with us in 2011. I understand this response is long overdue, however, we really want you to know we care about your feedback and appreciate hearing from our guests. We now have a new Housekeeping Manager and I can assure you our service has improved immensely since 2011. I hope you will decide to give us another try and see how we have improved since your last stay.

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Categories

Directories

Landmarks

Related Articles to Fountana Hotel Ltd
Contact this business
Close menu