I have had long time dealings with this jewelry shop and most of the time their service has been excellent but recently one of my expensive watches had stopped working now I paid a deposit on the repair fee and the phone or not the phone sorry the watch has been out for repair for over a year and I still haven't heard back so I would say their customer service is lacking.
My name is Carol Miller. I have dealt with J.C. Bradley Jewellers for 30 years. I must acknowledge the superb Customer Service and most especially the workmanship and fine detail given to every piece of jewellery I have purchased, and/or had to have repaired. Your whole interaction from the minute you walk into the store is unsurpassed. I highly recommend to anyone who needs experienced, dedicated, honest, reliable sales or service to begin and end their experience with J.C. Bradley Jewellers.