Ratings & Reviews - The Home Depot

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    Jamie H

    Probably the worst customer service i've had from any company in a very long time. Purchased a washer and dryer and the associate sold the wrong parts and also missed adding in a crucial kit. Installers came and couldn't do anything. Spent 4 hours of my Saturday running out to get the stacking kit for another company as Home Depot didn't have it in stock and dealing with very poor customer service of bouncing us around. I also now have to take time off during the work week to have the install

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    Always under-staffed and some of the younger staff members clearly don't have a clue about retail customer service. Nothing like as good service as you get at the Millstream location.

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