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I went to Kal Tire after getting a flat tire and being unable to remove one of the bolts on the tire. Kal Tire was able to service the vehicle in a very reasonable amount of time and the cost was VERY affordable! Extremely great customer service, everyone was really nice and friendly. They also offer a great follow up service to make sure that the tire change went well and the vehicle is in driving condition. I would 10/10 recommend this location to anyone looking for a vehicle service. Thanks!
Business Reply July 23, 2018
We're glad out team could help out. Thank you Emil!
We were at Kal Tire to have new tires put on. What a wonderful experience it was. Ghaith and Bruce were friendly,courteous, professional, and on time! We were told it would be two to three hours and it was right on two hours and our tires were finished. They were very clear with instructions and what was done. They did not take anybody ahead of us who just walked in and did not have an appointment as we did (Like Canadian Tire did and we finally left after three hours of nothing being done!
Business Reply March 7, 2018
We appreciate you taking the time to share this Linda. We love hearing from our customers when we meet their expectations. Thank you!
Quick service and friendly staff. Nice clean waiting area, and a great selection of tires to choose from. They made sure that I got the right tires for how I drive, at a great price. They definitely know what they are talking about. Thank you for the peace of mind!
These guys are rip off artists. They try to sneak in little charges for this and that to make extra profit on their already overpriced tires that other tire stores don't charge for. They have an arrogance about them that is distasteful. In addition, they are so anxious for business and in backstabbing each other that they rush out to the parking lot as soon as you pull in so they can grab you before their colleague does!
Business Reply January 23, 2013
I am sorry to hear that your recent experience at our location has not met with your expectations. As a Kal Tire location we consider customer service as a top priority and are always looking for ways to help improve our service. If you would like to discuss a certain instance further please contact RaviDhaliwal,store manager, on 250-383-3353.
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