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I went to Mothers to buy a printer for my iPhone, iPad and PC laptop. I was very specific to the sales person that I wanted to wireless print from my devices. At their recommendation I bought a Brother laser printer. I got it home, set it up and found it would not print from the iOS devices. I contacted Mother for help and they told me because the printer was used they could not do anything, no store credit or refund. They said it was my problem. I encourage everyone to shop elsewhere.
I bought an external hard drive I was told it would work for a game system. It didn't. I went to return it and was told that they do not do returns. over the past year I have brought them about $5000 worth of business buying a computer friends, family updating their software getting computers fixed. It was frustrating as the hd was clearly defective because game system did not recognise it. I was then told I could buy a power supply. for another $11
I recently bought an external hard drive for my video game system at this store, I was assured by the employee that it would work. It did not, upon returning the store employee said they dont do returns as the product was open. How was I supposed to know if it would work until it was open? They were not helpful andI was forced buy another device that was ten dollars just to get the original device to work. All in I was not a satisfied customer and will rethink ever giving them my business