Optiks International is home to the largest 2 for 1 Designer Eyewear offer. With up to 6,000 Designer frames in each of our super-optical locations (Calgary, Edmonton, Vancouver and Victoria) and over 1,000 Designer frames in every other location, our selection is second to none. Add to that digital lenses, unbeatable selection, styles for every taste and warranties to match your insurance renewal. All included with our 2 for 1 offer and we provide you two complete pairs of eyewear for the price of one identical pair with many of our competitors. Share your free pair with family and friends - the prescription does not need to be the same. We make it easier with on-site independent Optometrists and/or Sight Testing in all locations. Call today for an appointment; same day service often available. Direct billing for many leading insurance providers. Commitment to customer service and after-sale care.more...
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By Joanna M
October 19, 2015
I'll start with t...
I'll start with the positive. I did get greeted at the door and told about their promotion. The salesperson, a male was not overly friendly and snobbish. Then he gave me a price for my prescription and the frames which was very expensive; over 500 dollars. I was shocked as I thought this place was suppose to be affordable. I told him that it is way too expensive and he just didn't care. It seems like there was lack of emotion, and just overall lack of care for customer satisfaction.
Joanna, thank you for your feedback. I am very sorry that a staff person left you feeling that we don't care about our customers, or about customer service. The truth could not be further away! We would be pleased to speak to you further about this, if you would like to contact us directly. If not, we will certainly take your feedback to heart and work with our staff to be sure this does not happen again. Thank you for your time. Barb
February 13, 2015
Wow! That's all ...
Wow! That's all I can say after my first visit to the Victoria store; wow! I was a little over whelmed when I walked into the store but I was greeted by a nice young man named Neil who helped me out the whole way. He was very honest about what he thought looked good and what didn't! In the end I am so pleased with my purchase. Will be back!