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  • #shoplocalonline,
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Building 3-780 Tolmie Ave, Victoria, BC V8X 3W3
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Ratings & Reviews - Staples

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2/5
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    ryan4105
    By

    The staff at the printing centre were not helpful. They said the instructions were clear which it isnt. The machine charges you by the minuet so clearly youre in a hurry. I had to bug the staff their countless times. It was only when I wanted a refund when I got assistance, and my copy wasnt even correct. I would NEVER go there again

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    HelenE328853
    By

    I always get first class customer service at the location. The sales department staff are willing to help and their printing service is excellent for a small business owner like me. I can submit online and then pickup in the store. That saves me time. In a day when service is generally poor in retail environments, Staple's is an example of what service should be.

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    Carlie01
    By

    Customer Service very lacking

    I was so disappointed with the customer service at this location. I took in some printing and the woman didn't even come up to the counter.....she raised her voice from about 15 feet away and said she couldn't do my order until Friday. She said I could do it myself on the self-service Xerox machine. I couldn't figure it out, got charged $1 on my Visa & I needed 115 copies.....I went down the road & they did it right away!!!

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