I've never had a bad experience here. Yes, the wait times are long. However, that's usually an indication that the doctors on staff are actually taking their time to evaluate their patients.
As for rude/unprofessional receptionists, I've experienced that in the Park Royal Village (South) medical centre for sure, but the girl who is always working when I go to the North side is very friendly, engaging, and works very hard all by herself to get everyone through in a timely manner.
Rudest receptionist I've ever seen I over 40 years in West Vancouver. Hangs up on patients, made one man with pneuomonia wait 2.5 hrs this evening while she took through other patients. Great doctor, awful receptionist.
WILL NOT RETURN TO THIS CLINIC!
I think the doctor is really nice but the receptionist is really rude and doesnt know how to talk to a customer\patient , she shouldnt be a receptionist she is really mean talked to me in a unprofessional manner. And I tried calling couple time asking a questione really politely and she answers with so much attitude and randomly puts me on hold without telling me. And then before that I called I asked again if my doctor was in she answer no and quickly hung up and im here still trying to ask a question but she hung up on me . This is the worse experience I have received ever from a receptioninst.
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