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They are very quick to sell you their service, unfortunately follow up is non existent. One has to go through many, telephone numbers just to get a string of recorded messages. You eventually give up and regret chooseing this company. If you are lucky enough to get someone on the phone and that's a very big IF, they are very rude. I cannot stress enough, how bad this company is. I will never use them again and I cannot recommend them.
Our family needed an option for my aging father, as his bedroom is upstairs but moving wasnt afforded so we started to look into stair lift companies. We researched a few and found that Acorn really was the "Best Stairlift Company in Canada". They were understanding, knowledgeable and really cared for my fathers well being. The service was great from day 1. Hope this review is helpful to others as they were extremely helpful to us. Thank you!