Bellopen

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Bell has no servi...

Bell has no service,long wait times in waiting to speak to someone, Bell should train staff to be friendly!!! Switching to Cogeco, less expensive same service.

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Brutal Upload/Dow...

Brutal Upload/Download Speed at almost all times of the day. Averages 1.5mbps for download and 0.6Mbps for Upload. I've had multiple technicians come in to try and fix this as well as other problems; Service was good but never got the problem solved. Switching to Shaw Now

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Stay away bell. T...

Stay away bell. They were supposed to send a technician for a installation. They asked me to stay home between 9 am to 5 pm on Saturday. I waited all dag and they never showed. I called them again and rescheduled and emphasized that a technician was needed for the install because my lines had been disconnected. They insisted that the modem would work by itself and mailed a modem out. After a few days, I received the modem and of course it did not work. I called them again and they said they'll send a technicIan and that the tech would call me before arriving. I waited all day and no one called. Still no Internet. I called them back and they said the technicIan forgot the key to the phone room. I rescheduled for an evening again. I waited all night and still nothing. I called them back and they said that the tech had shown up and couldn't get into the phone room. I asked for a manager. The manager yelled at me and said that I have to be patient and "wait". At this point, I had paid for the service and did not have a connection for a week. They rescheduled again. I doubt they'll fix it this time. Their tech support seems to be outsourced to a third country. There is always a language barrier and disconnect with the local techs. The kingston Bell techs seem to also be utterly incompetent and don't seem to care about the customer at all. I'm still waiting for service. The moral of the story. STAY AWAY FROM BELL!!

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Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Business Details

Methods of Payment

Products and Services

  • Long Distance Plan

Languages Spoken

  • English
  • French

Directories

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