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    Ordered a replace...

    Ordered a replacement hose & fittings for my home, gas powered karcher washer, was told I would get a week later. A month later, still no hose, asked if I would take a generic, I said ok. Received generic hose, with completely wrong fittings, would not fit up to my washer at all. Almost 2 months later still don't have the correct hose. Asked to return it; was told to call to discuss what fittings I need. Now I need to speak with the GM, not looking like a return is an option either! Frustrated!

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    Superb Service

    John, Firstly I would just like to thank-you for being a positive force in the launch of my business last year. I really can't believe how much I've learned, and continue to learn on a daily basis about the intricacies of running a business. We are very dedicated to the success of this venture and fully realize this cannot be accomplished without the help of confident partners like you. It's always reassuring to know that there are competent and willing alliances like yourself, in the very competitive business world. Sincerely, Mike H.

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