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Ordered a replace...

Ordered a replacement hose & fittings for my home, gas powered karcher washer, was told I would get a week later. A month later, still no hose, asked if I would take a generic, I said ok. Received generic hose, with completely wrong fittings, would not fit up to my washer at all. Almost 2 months later still don't have the correct hose. Asked to return it; was told to call to discuss what fittings I need. Now I need to speak with the GM, not looking like a return is an option either! Frustrated!

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