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The following reviews may be bilingual
By Nancy S
January 17, 2016
Worst Customer Service Ever
This was the worst service I have ever experienced in my life. They gave me the wrong part when I first showed up (despite me giving them the model number and precisely what I needed) when I went to return it - they blamed me - said I should have checked the old part first to make sure they were giving me the right one. Wanted me to pay 20% restocking fee - ordered the right part online $40 cheaper than the one they quoted me. Never go to Reliable Parts - better service and results online. I
Unfortunately the best place to get parts if you can't order them online. I ordered my fridge relay switch online after I went across town to get one and they gave me a story about how the repair companies splice in this other version. I bought it and was not worth retuning it, when I finally got my ordered part it fit right in, no re wiring needed. Know the part you need well before buying from them.