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By far the worst customer service ever, Metropolitan Mechanical Services Inc. installed a Lennox Gas Furnace and an AC unit, they attached a drainage tube larger than the small tube coming out of the furnace and just left it there, It was not installed properly and when the drainage tube fell, the water leaked on the furnace.. when I called and asked for someone to re-inspect the installation and to confirm that the furnace was not damaged due to the water leak, Mr. Feroze refused to even listen
I had this company installed my furnace, A/C recently and I must say I am well pleased with the result. The technician was on time and made every effort to make me satisfied. The same with the owner whom I deal with initially. Price was very reasonable and I was given several options on the equipment. What attracted me the most is the fact that the company has been in business since 1979. I highly recommend this company to anyone.
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