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Service is absolutely rude, hostile, passive aggressive and unwelcoming if you should try to test out more than one type of instrument (I suppose they think you're not serious at that point). They have a lot of very besten used guitars that could be bought for not much more btand new. Despite how dead it is, most guitars are pretty out of tune and DUSTY and DIRTY. Would never shop in such a hostile environment again. Bought what I needed at L&M after this negative experience.