There were very long wait times on the phone, no return phone calls for call backs, and representative misinformation when ordering from the Jysk on-line call centre. The on-line products look good on the Internet, but in reality you will receive boxed products, which may be damaged and missing hardware for putting together the pieces. Apparently, the on-line call centre is not part of the Jysk stores, so the Jysk stores often differ in price for products and is supposedly a separate entity. Be prepared to be re-directed to the call centre, if you call a Jysk store. I would not recommend shopping at Jysk because most of the products are really quite inferior and the E-Commerce has many deficiencies.