not a great first impression
I was a first time client to the salon. My first impression was not the greatest. The negatives: 1 - stylists using their cell phone in the salon - either go outside the salon or use a staff room 2 - lots of hair on the floor - someone could have used a broom and dust pan to clean up - leaves an impression that staff don't take pride in their work or their workplace 3- the manager was on his cell phone in the salon - please use an office or go outside the salon 4 - long wait to see the stylist - the receptionist needed to tell me right away if I had to wait. A receptionist came up to me and gave me the option of seeing someone else or re-booking - she could have offered me coffee or reduce the price of the salon service. Positives 1- I liked my haircut 2- the stylist apologized for the wait 3 - the stylist was friendly and personable I will give the staff one more chance - and it's ONLY because I liked the haircut I got.
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