Pathetic Customer Service
Pathetic customer service. Purchased a shower unit. Once it arrived, we found out they ordered the wrong one (1 vs 2 piece). They then told me I would have to wait another month for a replacement. My contractor forced the issue by calling the MAXX factory direct. Only then did they take action. The proper unit arrived 10 days later. They REFUSED to let my contractor pick up the unit until we brought the old one back. They did not care that this WAS THEIR FAULT. Avoid at all costs.
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