If I could take away stars I would
I'll keep this as brief as possible. I scheduled a repair to be done for warranty work found by Summit Dodge upon annual inspection. I called 2 weeks in advance to schedule the work, thinking the parts would have been ordered then, and when I dropped off my truck to be repaired, all they did was hoist it up, confirm that the ball joints needed to be repaired, and brought it down again only to re-schedule another day to do the work. This is one of many times I have had problems with this service center about having work done to my vehicles and drove away with nothing done. Their complete and utter lack of professionalism, laziness and incompetence is completely unacceptable. If you can take your vehicle anywhere outside the Summit Dodge circle of Dodge dealerships, do it. You will be much better off for it.
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