I was asking for their ribs and I specified that I wanted it well-done. The lady said their ribs where already prepared and could NOT prepare as my request. In addition to refusing to prepare the ribs, she said "Go to another place" in a VERY rude tone. Seems like they do not have any costumer services skills and they do not prepare the meals at the time the costumers order it. I do not recommend this restaurant.
As i have lived on the west side for over 13 years my first choice has always been sampan, and prior to this years ago my mother even worked there. I was always greeted with a smile, very friendly service, reasonable prices and good food. If i did not go in with my daughter i was always asked how she was doing.. I can't say anything bad about this place at all.. Thank you for many years of great service :)
I used to go to this restaurant when I was a little girl and loved it. Now 20yrs later the food is just as good and the service is so friendly. Just this evening my family went in for take out and we were waiting for our order in the car and they actually ran it out to us and thanked us for our business. Food was fresh and delightful. Best egg rolls I have ever had!
We always order the combos (generous portions) and the individual dishes. They have a chinese menu which is small but excellent (Authentic Cantonese) and they have a great variety of dishes to choose from. The Cantonese Chow Mein is a large favorite with shrimp/scallops etc. Always go there.