Took almost two hours to get our pizza when I called to ask where it was the young lady replied I duno driver left a long time ago should soon be there and hung up . When we got the pizza it was cold and not great at all . This is the second deliver driver was rude ... This was a second time bad experience with them never again !!!
I tried calling at 11:00 on a Saturday. When they answered they said "sorry we're closed" and promptly hung up. This isn't the first time it's happened. Need better customer service or at least a more polit answering machine.
I won't be ordering from there again. Was told it would take 45mins to an hour. Nearly 2 hours later it showed up and the cheese was burnt!
I also paid by debit and had to tip the driver (which I don't mind when i'm pleased with the service) but there was no option to skip the "tip amount" step!
sorry to here about this but if had to call me a could have done
somthing , you should have called the shop back after 30 min`s and ask why it was so long also ower debit do have a no tip option. their is a %, $ or F4 no tip . on all of ower pos .
Very poor service
Big Cheese Pizza messed up my order and instead of fixing it they wanted to charge me another delivery fee to send out the correct order!