My fiance and I decided to stop in here for dinner while on our engagement weekend- it was a bad choice! Keep in mind, during the entire visit they *were not* filled to capacity, the staff was unorganized, and spent more time talking then serving customers. After getting a seat inside the sweltering pub, our drinks were ordered.....20 mins went by, no drinks. We were then moved to the deck on request, our drink order was forgotten and reordered again (by another server). Another 20 mins passed , we finally got our drinks. A few minutes later someone came to get our meal order, great! - not so much. She returned 10 minutes later after forgetting what we wanted....the tip is dropping per minute! After waiting 45 minutes and hearing other customers complain about the wait/service the food shows up, mine was received incorrectly and was anything but spectacular quality. The waitress said 'There you go!' and I replied with 'Great, only took an hour' She then proceeded to argue with me telling me I 'wasn't there an hour' ! I was shocked, I work in customer service and if I employed her she would be out on the street. The reason why it looked to her like we weren't there an hour was because we were moved, forgotten about, and the slack staff wasn't paying attention- to anyone. After we both told her we had been she informed us 'thats what we get for going to a pub in Mahone Bay on a Sunday' This simply shocked me more, considering many places in Halifax seem to operate fine with a few people in the restaurant- on a Sunday- on the waterfront, something tells me their are more people on the Halifax waterfront then in a small town. Perhaps they may want to join the real world in customer service. She received a 0 dollar tip for her attitude, and we both will never give Mug & Anchor Pub another cent. Theirs lots of other places we can spend money at!