Used this company to rent items for the wedding. Returned all items in good condition, yet they charged (without authorization) our CC for "damaged items". (minor fraying of burlap, which is expected).
Very difficult to deal with, and an "Our word is final." policy when it comes to damage deposits. Be really careful dealing with them, and be prepared for extra charges.
Thank you for your comments. We are happy that you had a great
experience. We are a locally owned business and try are very best to make
sure your event is awesome.
If you spend almo...
If you spend almost $20 on 6 balloons you'd expect them to last longer then 12 hours right? Called to see if they would do anything and one of the owners was very rude and argued with me, very un-professional. I would never suggest this place to anyone.
I dropped in just to take a peek at this new store in sackville and when leaving i couldn't wait to come back!
They had everything i was looking for, for my daughters 16th birthday. From balloons to tons of decorations. The customer service was excellent and my party was a success thanks to them!
Not impressed with their return policy, it's only 6 days for an instore credit, no refunds what so ever. I was just a few days over 6 days and they refused to let me exchange my items, that were unopened. I will take my business else where from now on if that's how they are. I do not recommend them.