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2279 Fairview St, Burlington, ON L7R 2E3
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    gcustomer
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    They neglect to tell you that there are no refunds, only a store credit. We were undecided about a chandelier and told the salesperson we wanted to take it home to see what it looked like, but were never told about the return policy. Now we're stuck with buying something else from there just to use up a credit. Shady sales practises don't win repeat customers, or referrals.

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    Shapour P
    By

    I will never reco...

    I will never recommend this store to anyone.they gave me a floor model chandelier instead of a new one and never accept the responsibility.I called several times to their main office but they ignore me and never call me back.Worse customer service ever.

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    cathy98765
    By

    The worst custome...

    The worst customer service around! I'm waiting for a part for my new light that they broke while taking down on March 14. After numerous calls from me, no returned calls from them, and promises of courier delivery to make it right from the manager, I still have nothing!! They told me it would be 6 weeks for the new part, and now 3 1/2 months later I'm still waiting. Profoundly disappointing.

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